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App Check In and Check Out Failed | Event Espresso - Staging Server

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App Check In and Check Out Failed

Posted: September 12, 2013 at 8:55 am

Viewing 4 reply threads


Jake Perrin

September 12, 2013 at 8:55 am

Used to be able to check people in and out with the app. Today I can’t, it just says “Adding of date checked-out failed”. And when I try to check someone in it says “Declined”.

Does anyone know whats wrong?


Jake Perrin

September 12, 2013 at 9:41 am

Also, I’m running iOS7 on an iPhone 5 and I have the latest version of WordPress and the Plugin.


Sidney Harrell

  • Support Staff

September 12, 2013 at 11:58 am

Looks like the JSON API is failing when it is trying to update the attendee_checkin table. Can you try deactivating and reactivating it to see if it updates the table definition? And make sure you are on the latest version, 2.0.2.p


Sidney Harrell

  • Support Staff

September 12, 2013 at 12:01 pm

Actually, my fault, that table is defined in the ticketing add-on. Make sure you are on the latest, 2.0.10.2.p, and deactivate and reactivate it.


Jake Perrin

September 12, 2013 at 12:22 pm

That worked! Sorry to bother you :)

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