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Apostrophe in email body comes through in email as \' | Event Espresso - Staging Server

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Apostrophe in email body comes through in email as \'

Posted: November 7, 2013 at 6:56 am

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Network Support

November 7, 2013 at 6:56 am

We are running WP 3.6.1 with the following plugins: Calendar, Members Addon, Multi-Event Reg, Permissions, Recurring Events, Ticketing, Session Manager.

Is there a setting I am missing to have apostrophe’s not come across via email as \'

Or, do I need to implement a fix such as this one:
http://staging.eventespresso.com/forums/2011/02/email-subjects-special-characters-get-encoded/


Anonymous

November 7, 2013 at 7:03 am

Hi,

Which version of Event Espresso are you currently using?


Network Support

November 7, 2013 at 11:04 am

3.1.35.1 P


Josh

November 7, 2013 at 3:52 pm

The fix you linked to was added to Event Espresso almost 3 years ago. I’ve not seen apostrophes get escaped in emails in any testing. It may help to know more information about where the apostrophes are in the content of the email so we can narrow down the issue.

Can you check and let us know whether the single quote/apostrophe is part of the general email content, coming from an email shortcode, the subject line, or somewhere else?


Network Support

November 8, 2013 at 12:52 pm

Hopefully this will make sense (sorry for the vagueness, but I was literally pulled onto this project on Tuesday as the main developer left the country for a month long vacation — just getting familiar with EventEspresso)

And, this may even be a customized page that was written by the developer — not sure if this is Event Espresso default …

It’s on the Send Invites page … we select a meeting then if the user chooses to Send a Custom Invite, and they enter apostrophe’s into the body of the custom invite field. When those aprostophe’s come through via email, they are coming across as the encoded form.


Josh

November 8, 2013 at 1:13 pm

Hi there,

This sounds like something that was custom built. Event Espresso doesn’t have a send invites feature. It might help to compare what’s there to a fresh copy of Event Espresso. The part that was added ( hopefully in an add-on and not added somewhere in the core Event Espresso plugin ) will likely benefit from the same fix discussed in the old forum thread you linked to.

http://staging.eventespresso.com/forums/2011/02/email-subjects-special-characters-get-encoded/
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Status: closed

Updated by Josh 11 years, 2 months ago ago

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