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Android Mobile App : After login hangs forever at "Loading Fetching Events" | Event Espresso - Staging Server

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Android Mobile App : After login hangs forever at "Loading Fetching Events"

Posted: January 16, 2014 at 2:03 am

Viewing 4 reply threads


Satu Solution

January 16, 2014 at 2:03 am

Hi,
I’m using Android version 4.4. I have configure events on my domain and able to received QR Code via email after testing event registration. Now to test the QR Code works or not, I’ve downloaded event espresso scan app for android. After providing necessary info and push login button, at the main screen it shows “Loading Fetching Events” and hang there for like forever. Its been few hours, i tried logoff my mobile device and turn on back and repeat the same steps, but it still hang.

What I need to do to overcome this issue ? Needs to resolve this urgently as my company as running an event in 1 month time and facing the risk of not selling the ticket with QR Code (as we plan to sell ticket with QR Code for easy event reception later on)

Appreciate your help on this.


Anonymous

January 16, 2014 at 2:59 am

Hi,

Can you tell me what URL you are currently using within the app please?


Satu Solution

January 16, 2014 at 8:19 am

Hi,
The URL is http://pu1234.com


Josh

January 16, 2014 at 11:47 am

Hi Satu,

You need to upload the espresso-services API files to your server in order to use the Android Mobile App. You can download them here:

http://staging.eventespresso.com/wiki/espresso-ticketing/


Satu Solution

January 16, 2014 at 7:59 pm

Thanks support it works now :)
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Status: closed

Updated by Satu Solution 11 years ago ago

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