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Allowing changing of tickets purchased on confirmation page? | Event Espresso - Staging Server

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Allowing changing of tickets purchased on confirmation page?

Posted: February 14, 2014 at 8:51 am

Viewing 2 reply threads


Joseph Mullen

February 14, 2014 at 8:51 am

After you do the ticket selection/registration page you’re taken to the Verify Registration page. It gives you the option to edit the name of the person but not the tickets. Is there a setting somewhere I’m missing that allows this?

For example, if someone chose 2 tickets but for some reason wanted to change it to one before they pay.


Joseph Mullen

February 14, 2014 at 12:27 pm

Just looking through and I still can’t find anything. Only the “Attendee Names” field has an edit button by it. Don’t see anything allowing you to edit the number of tickets before purchase. Likewise, I don’t see anything to be able to allow cancellation on that page either.


Dean

  • Support Staff

February 17, 2014 at 3:49 am

Hi Joseph,

That’s a very good point and it does indeed appear to be missing. I will raise an internal ticket to see if this is something we can add in, but it will likely be in version 4 rather than version 3.

Cancellation would be simply to not continue. If needed you could add a link into the template to the Registration Cancelled page (one of the default pages created by Event Espresso).

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