Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-sales domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the better-click-to-tweet domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-amazon domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-stats domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wordpress-seo domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114
Additional Attendee and Select a Seat links not working | Event Espresso - Staging Server

Support

Home › Forums › Event Espresso Premium › Additional Attendee and Select a Seat links not working

Additional Attendee and Select a Seat links not working

Posted: May 14, 2013 at 4:25 am

Viewing 7 reply threads


Jo Kane

May 14, 2013 at 4:25 am

Hi there.
I have a site live at http://operaatthechannon.com.au/buy-opera-tickets

I am having big issues with the additional attendee and select a seat links not working for some people.

They work sometimes for me (but not all the time??), and I have have numerous people call up to say that the website is not allowing them to add additional attendees or choose a seat.

Can anyone take a look and let me know what the problem might be? I have paid for a support credit, and the jquery was checked and apparently fine, so I’m not sure what else it could be?

Any help would be fantastic

Thanks.


Jo Kane

May 14, 2013 at 5:56 am

ps – It’s the 2nd ticket option down that we’re having problems with
Opera + Silver Service Luncheon
 


Dean

  • Support Staff

    •

May 14, 2013 at 6:00 am

Hi Jo,

Everything looks ok from my end, I cannot see any errors and the seating chart/add attendees is working fine.

The most likely issue is that they do not have Javascript turned on.


Jo Kane

May 14, 2013 at 4:03 pm

Hi Dean.

Thanks for having a look

If you go to this page.
http://operaatthechannon.com.au/opera-and-silver-service-tickets/

It won’t allow for additional attendees to select a seat? Or am I missing something?

 


Josh

May 14, 2013 at 4:10 pm

Hi there,

I checked and I could select a seat by clicking on the field where it says “Select a Seat:”

screenshot


Jo Kane

May 14, 2013 at 4:11 pm

Hi Josh

The total is also not adding up. If you add some attendees on that page it’s not adding up the total?

 


Jo Kane

May 14, 2013 at 4:14 pm

So do you use the same “select a seat” button for all attendees? The one up the top? Because it’s not applying a seat to additional attendees?

Is there anyone I can pay to sort this out. Am really having nothing but dramas trying to get these tickets to work.

 


Josh

May 15, 2013 at 11:17 am

The event you posted a link to says it’s expired or no longer available.

With the issue of the totals not adding up, are the prices set in the seating chart only?

It may help to review the documentation here:

http://staging.eventespresso.com/wiki/seating-chart/

One thing that will make the additional attendee selector not work is if there are enough seats that are reserved to make only one seat left. In that case, when you try to add additional attendees, the toggle will not work.
Viewing 7 reply threads

The support post ‘Additional Attendee and Select a Seat links not working’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

The original Forum description...

Status: closed

Updated by Josh 11 years, 8 months ago ago

Topic Tags

Tagged: , ,

Notifications

This topic is: not resolved
Event Espresso - Staging Server