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Added questions fail to appear in Personal Information group | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Added questions fail to appear in Personal Information group

Added questions fail to appear in Personal Information group

Posted: December 17, 2013 at 8:09 am

Viewing 7 reply threads


Fred Dreiling

December 17, 2013 at 8:09 am

http://woodlandskillscentre.co.uk … new installation

Because of the Health and Safety nature of all the courses, when attendees register we also need to collect the address information for all attendees, even if booked as multiple attendees in a group booking.

I successfully added the required address questions to Personal Information including “accept our Terms” and these are correctly displayed for the registrant as all information will be the same for everyone.

Doing it this way avoids having to tick two extra boxes when creating an event. My thinking is less chance of errors.

However, for the subsequent attendees in a group booking, the address info is missing.

All plugins are up to date, WP is 3.8

Thanks in advance for any support.


kcray

December 17, 2013 at 10:01 am

Hi Fred, How did you update the personal information?


Fred Dreiling

December 17, 2013 at 10:18 am

Thanks kcray ….

I went to Manage Question Groups, rolled over the Personal Information group and selected Edit.

I then added all available questions that pertained to Address … I am guessing these are the same questions used in Address Information. I also added my own “I agree to the terms and Conditions”.

Clicked on update group and that was it!

Does this process have relevance on the non appearance?

Thanks
Fred


kcray

December 17, 2013 at 11:27 am

Hi Fred,
Thanks. Had to show all to find the personal info.
Sorry, I can’t help with your question on not displaying.
Good luck


Sidney Harrell

  • Support Staff

    •

December 17, 2013 at 5:02 pm

In the event editor on the right side under ‘Event Options’ look for a dropdown labeled ‘Additional Attendee Registration info?’. Make sure that is set to full registration info.


Fred Dreiling

December 20, 2013 at 10:07 am

Thanks Sidney …

I was trying to avoid having to go through all the already created events and clicking on Additional Attendee Registration info. Why does not adding the required questions to Personal info display those questions, in particular as I made them all required?

Thanks


Garth

  • Support Staff

    •

December 21, 2013 at 12:30 am

Hi Fred,

There isn’t a workaround right now without doing a custom query on the database. However, in EE4 we’ve made a similar change that you suggested.


Fred Dreiling

December 21, 2013 at 1:21 am

Thanks Garth … Please close
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The original Forum description...

Status: closed

Updated by Fred Dreiling 11 years, 1 month ago ago

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