Posted: August 23, 2012 at 11:18 pm
After updating from 3.1.19 to 3.1.26 I find that the add more attendees toggle is not working. Thanks | |
Sounds like a theme or javascript incompatibility. What is the URL to the website? | |
The website url is torontobicycletours.com. Sample registration page URL is https://torontobicycletours.com/event-registration?regevent_action=register&event_id=259 | |
It appears that this issue is no longer occurring on your site. Has it been resolved? If you are still having problems, this page addresses JavaScript related errors that are similar to what you are experiencing. http://staging.eventespresso.com/wiki/troubleshooting-event-espresso/ | |
Hi, the situation is not resolved, I restored 3.1.19 so that my guests can continue to register for events today. I will review the troubleshooting tips in the link you sent. Thanks | |
Hi, I’ve reviewed the link you sent me. Implementing the fix is beyond my comfort. Can you help? Thanks, | |
Yes. We can. Did you send WordPress admin level log in credentials via the contact form on this page? http://staging.eventespresso.com/contact/ If not, do that and select the “I am sending login info as requested” department form. | |
Terrence, I am already working on your site. | |
@Terrence it looks like the Javascript error is due to an outdated version WordPress (version 3.2.1) and jQuery (version 1.6.1) on your site. The latest version of Event Espresso requires jQuery 1.7 and the latest version of WordPress is loading jQuery 1.7.2. Is it possible to update WP? | |
@Terrence I tested your theme on my test server, with the latest WP, and the add attendee toggle works fine: I changed the event-espresso/includes/functions/main.php around line 200 where it says:
Changed it to
Looks like there are 6 spots. Then change
To
Looks like there are 2 spots. This should work for jQuery versions earlier than 1.7. | |
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