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Account Uprgrade not showing! | Event Espresso - Staging Server

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Home Forums Event Espresso Premium Account Uprgrade not showing!

Account Uprgrade not showing!

Posted: February 5, 2014 at 6:42 pm

Viewing 2 reply threads


Dean

  • Support Staff

February 6, 2014 at 1:58 am

Hi Jessica,

Hopefully we can get this sorted for you ASAP.

The Sales team is currently offline, as such could you email a copy of your purchase email to support@eventespresso.com for review?

Once we confirm it’s in order we can resolve the issues with the account. Sorry for the extra step, support doesn’t have access to sales details.


Dean

  • Support Staff

February 6, 2014 at 2:19 am

Hi,

Thanks for the email. I have updated your account accordingly, sorry that this didn’t occur automatically.

Please let me know if there are any further issues with the account.

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