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404 Page Error

Posted: April 22, 2014 at 4:03 pm

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Dan Rositano

    April 22, 2014 at 4:03 pm

    I have setup my events and when I go to “view event” I get a 404 error. Could it be possible that it would related to the plugin not recognizing my site license key? I have been trying to upgrade EE but the update won’t work and the message states that I have an invalid key. Although, when I go to your site to copy and paste the key it matches?


    Lorenzo Orlando Caum

    • Support Staff

    April 22, 2014 at 5:40 pm

    Hi Dan,

    Try go to WP-admin –> Settings –> Permalinks and saving your existing settings.

    I’ll also go ahead and reset your support license for you.


    Lorenzo


    Dan Rositano

      April 23, 2014 at 6:21 am

      Lorenzo,

      I went to permalinks and re-saved but no luck. I updated my license and and now its telling me ” Your current membership level does not allow automatic upgrades on more than one domain”. This is a multisite setup.

      Dan


      Lorenzo Orlando Caum

      • Support Staff

      April 23, 2014 at 10:08 am

      Hi Dan,

      Are any of the Event Espresso pages working? Also what version are you running?


      Lorenzo


      Dan Rositano

        April 23, 2014 at 11:57 am

        No, none are working at the momement. We are running 3.1.31.1.

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