Ticket Selector

The Event Espresso Ticket Selector allows you to present multiple ticket options to registrants so they can choose the ticket(s) that will best fit their needs.

The ticket selector includes the power to:

• Offer multiple ticket options at one time.
• Communicate ticket availability with a unique status per situation.
• Check the quantity of tickets remaining per ticket type or datetime.
• Show the details of a single ticket including the: ticket description, ticket sale start and end dates and times (datetimes), access to which datetimes are available, and number of datetime uses.
• Limit the number of tickets that can be purchased per order, per event.

Offer Multiple Ticket Options

With Event Espresso 4, each ticket that you configure will be made available in the ticket selector. The ticket is always displayed (unless deleted) so that attendees become aware of the ticket options. However, each ticket will only become available for purchase when the ticket conditions e.g. date and time (datetime) are met.

Ticket statuses

The ticket configuration options are very powerful and flexible to accommodate many ticket options. Each ticket can have a possible of four statuses, based on the ticket conditions (e.g. number of tickets available, start and end datetimes, event datetime capacity limits, etc.).

The front-end ticket statuses are: “Available”, “Expired”, “Not Available”, “Sold Out”, and “Goes on Sale [date]”.

Available

• Ticket Quantity: there are ticket quantities available for sale.
• Event Datetime Limit (capacity): the event datetime has not reached capacity.
• Goes on Sale: date and time (datetime) has occurred.
• Sell Until: date and time (datetime) has not yet occurred.

Expired

• Ticket Quantity: there are ticket quantities available for sale.
• Event Datetime Limit (capacity): the event datetime has not reached capacity.
• Goes on Sale: date and time (datetime) has occurred.
• Sell Until: date and time (datetime) HAS occurred/passed.

Not Available

• Ticket Quantity: there are ticket quantities available for sale.
• Event Datetime Limit (capacity): the event datetime has less capacity than a ticket requires. The Min or Max ticket Quantities can not be met, e.g. a minimum purchase of 10 tickets is required, but there are only 8 available.
• Goes on Sale: date and time (datetime) has occurred.
• Sell Until: date and time (datetime) has not yet occurred.

Sold Out

• Ticket Quantity: there are NOT ticket quantities available for sale, OR see Event Datetime Limit.
• Event Datetime Limit (capacity): the event datetime has/has not reached capacity.
• Goes on Sale: date and time (datetime) has occurred.
• Sell Until: date and time (datetime) has not yet occurred.

Goes On Sale

• Ticket Quantity: there are ticket quantities available for sale.
• Event Datetime Limit (capacity): the event datetime has not reached capacity.
• Goes on Sale: date and time (datetime) has NOT yet occurred.
• Sell Until: date and time (datetime) has not yet occurred.

Ticket Details

You have the ability to educate your customers in great detail about a ticket (if you want).

Description

The ticket description can give a sales pitch about a ticket or just explain logistics. Some HTML characters are allowed in the description field.

Ticket Sale Dates

The individual tickets have separate “Goes On Sale” and “Sale Ends”. When the event “Goes On Sale” datetime occurs, the ticket becomes available for sale. When the “Sale Ends” datetime occurs, the ticket becomes “Expired”.

Event Access

Rather than purchasing multiple tickets for several different occurrences of an event, the event manager can configure each ticket to have the capability to access many dates and times (datetimes) for a single event.

Event Date Ticket Uses

Even though a ticket has the potential to access multiple date times (see Event Access just above), an event manager may only want to allow the ticket to be used a certain number of times among all the possible options. For example, a yoga ticket might have access to 10 different class datetimes, but the instructor might only sell a five-session pass. The ticket has the rights to access all 10 classes, but it can only be used a total of five times for any of the 10 sessions.

Maximum Ticket Purchases Per Order

As part of the event configuration, the event manager can decide how many tickets they will allow to be purchased in one order. For example, you may only want to allow attendees to purchase four tickets to the event so that many different people can attend. This can be changed in the event editor > “Event Registration Options”.