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Payment Not Tracked as Complete but was Complete | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Payment Not Tracked as Complete but was Complete

Payment Not Tracked as Complete but was Complete

Posted: December 9, 2013 at 1:39 pm

Viewing 3 reply threads


Trevor Tessier

December 9, 2013 at 1:39 pm

Hello, I am just confirming instances in which a payment (that was completed through paypal) does not end up as completed in the ticketing system? This is our first instance that we know of. I am wondering if this happens now and again and ways to “patch up the issue” to keep it from occurring again.


Josh

December 9, 2013 at 3:14 pm

Hi there,

Please see this guide in our documentation:

http://staging.eventespresso.com/wiki/how-to-set-up-paypal-ipn/


Trevor Tessier

December 9, 2013 at 3:26 pm

Thank you. Since we have been using this for months with no issue and paid EE to set this up for us in the initial installation I will skip right to “installing the lite template”. So site speeds could be the issue?


Josh

December 9, 2013 at 7:48 pm

Network traffic is always an issue, especially with PayPal these days.

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Status: closed

Updated by Josh 11 years, 1 month ago ago

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